Our Flexible support plans means that you can call us any time with any computer related issue, and we’ll provide the help and support you need. Our full support contracts are fixed price so you don’t have to worry about how much it will cost. Worried about your servers? Don’t. We will be proactively monitoring and resolving issues on your hardware before you even know you have a problem.
Technical Support
Help Desk Ticketing System
When you do need assistance, whether by email, phone or chat, we record and report everything on our internal management systems. Our help desk management systems are transparent, and we manage and maintain your IT Information for you.
Security
Making Sure you are protected
We have a comprehensive password management system that ensures strong suited passwords. Need Multi Factor authentication turned on? Device Encryption? Anti Virus, Malware & Ransomware? We do it all!
Security
Taking extra steps to better protect your business
We are always on the hunt to ensure your business is as protected as it can be. We ensure that users have Multi Factor Authentication, business grade Anti-virus, Anti-Malware and Anti-Ransomware protection.
Do you want to work better, faster, Smarter? Tired of Server costs and maintenance? Move to the cloud, make your life easier and better. We can manage a smooth and painless transition from an on-premise service to a fully cloud integration solution.
Cloud
CloudServices for your business
Some of our cloud options and services include:
Cloud Backup, Microsoft Azure and Amazon AWS Cloud Servers, SharePoint setup and config, OneDrive integration, Virtual Server failovers and much more!
SaaS
We dont just support hardware,Softwareis our bread and butter too!
We offer and support a range of SaaS Applications that your business may need!
MS Office 365 email, Microsoft Office productivity software, SharePoint and OneDrive. Anti Virus and Security software, Email signatures…. There is a whole host of SaaS applications that we can setup for you.
SaaS
What is SaaS? Software as a Service
SaaS or Software as a Service is a software service offering that is paid for periodically. What does this mean? If you buy software outright you have the rights to use that software version, but what happens when you want to upgrade? You have to buy it again. If you pay for the use of the software monthly, you will always be up to date with the latest versions and always know what your costs are. If your staff fluctuates you don’t even need to think about more software or licencing. You just increase or decrease these and pay for what you use.
Technical Support
Customer Service is what we do best
Over the years we have formed very close relationships with our clients. We become involved in their businesses and provide direction and expert knowledge to ensure they are making the right decisions for their business. We want to be the IT company that you WANT to call.
Technical Support
Consulting for your business
Planning for IT upgrades to expand your business is not always easy. Allow us to guide you through the tough decisions and provide the best base for your business. We keep ourselves up to date with the latest hardware, software and security so that you don’t have to.
Technical Support
Emergency Call Outs Dont WorryWe got you covered
Don't be like Moss from IT Crowd who writes an email to the fire department "Dear Sir/ Madam. Fire! Fire! Help me!"
